At Groupie, we strive to ensure that our customers are completely satisfied with their purchases. Therefore, if an item arrives and it isn't exactly what you dreamed of, we'll be happy to take a return for a full refund.
In order to process a return, please email firstname.lastname@example.org within 7 days of receiving your order. All returns must be received within 14 days of your order date. Refunds will be processed within 2 days of return.
Please note that we cannot accept returns for items that have been used, altered, or damaged after they were received. Shipping fees are non-refundable, and customers are responsible for any return shipping costs.
We appreciate your understanding and cooperation regarding our return policy. If you have any questions, please don't hesitate to contact us.